Kernow Trading Co.

Terms

The terms you buy on at Kernow Trading Co., in plain words. Last updated 2026-10-25.

Who you are buying from

Kernow Trading Co.. Postal address: Kernow Trading Co., 103 Cornwall St, Plymouth PL1 1PA. Email hello@kernowtradingco.com.

Prices and payment

Prices are in pounds sterling and are what you pay for the item; delivery is added at checkout and shown before you pay. Payment is taken by Shopify's checkout; we never see your card details.

Your order

When you pay, Shopify emails you a confirmation of the order. If we cannot supply something you ordered, we tell you and refund it in full.

Delivery

To UK addresses, tracked, in the days stated on each product page. See Delivery and returns.

Changing your mind

14 days to change your mind, with free UK returns: we send a prepaid label and refund in full once the item is back with us. Christmas gifts ordered by 24 December can come back until 31 January. This is on top of your legal right to cancel within 14 days of delivery under the Consumer Contracts Regulations 2013.

If something is wrong

Goods must be as described, of satisfactory quality and fit for purpose. If they are not, you are entitled to a repair, replacement or refund under the Consumer Rights Act 2015. Nothing in these terms takes away your legal rights.

Complaints

Email hello@kernowtradingco.com and we will reply as soon as we can.

Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings there.

How we handle your details is on the privacy page.