The quickest way to reach us is email: hello@kernowtradingco.com. We reply as soon as we can.
Put your order number in the subject line. Shopify emails it to you when you pay. To start a return you can also sign in from the account button in the shop and choose the order. Delivery times and returns are explained on Delivery and returns.
Kernow Trading Co., 103 Cornwall St, Plymouth PL1 1PA. This is also where returns go. Please email before sending anything, so we know it is coming.
Kernow Trading Co and The Piskie Emporium are trading names of Operational Metrics Limited, registered in England and Wales, company number 10376423.
If an item arrives faulty or not as described, email us with a photograph if you can. Your rights under the Consumer Rights Act 2015 are set out in our terms.